This happened months ago but the thought of it still pisses me off. It’s been like 7 years since I’ve had Haribo Tropifrutti, and they don’t sell it in the US or Canada for some reason. I’ve had relatives living there, and visit there in the last 7 years, and I ask them to bring some back… they never do. So I go online trying to order some and either there’s none in stock or it’s just not carried.
Finally I find a website that has some in stock. So I order $75 worth of Haribo Tropifrutti from this site called edelweissimports.com and they send me a reciept that reflects my Tropifrutti order. However, when I recieve the box, it’s filled with crappy old gummi bears. The kind you can get anywhere in the US. I’m monumentally pissed so I call them and they say “Oh, we were out of Tropifrutti but we sent you gummi bears, they’re just as good.” Fuck no they aren’t. If you don’t have my order in stock you don’t fucking send me whatever you have lying around, you send me my money back or you wait until what I ordered is in stock.
So they say “Just mark it ‘Return to Sender’ and we’ll give you a refund. So that’s what I do. But because I opened it, the post office wouldn’t take it back. So I pay $17.95 in shipping costs to send their wrong order back. I contact the BBB and let them know about this mess and all the sudden Edelweiss is so apologetic like “ooooh, we TRIED to please that lady but gummi bears aren’t good enough for her!”. They eventually did refund my $75 for the messed up order but I never got back the cost of shipping.
And I still don’t have any Haribo Tropifrutti.


